Technical Support Engineer

Job Location: Melbourne, Victoria

Are you ready to take your technical skills to the next level in a fast-growing industry?

We’re seeking a motivated Technical Support Engineer with expertise in solar and energy storage systems.

If providing top-notch support and contributing to a greener future excites you, let’s talk!

Location: Melbourne, Victoria

The Company:

Positioned at the forefront of the renewables and building industry, this company specializes in delivering forward-thinking solutions, with a strong emphasis on energy storage systems. Its global influence and deep-rooted dedication to sustainability have propelled it from a focused provider to a trusted leader in the renewable energy space.

What’s in it for you:

• Gain exposure to diverse business areas
• Collaborate closely with senior and seasoned engineers
• Be part of a rapidly expanding company

What you’ll do:

• Deliver top-notch technical support for Energy Storage Systems and Energy Management products.
• Leverage service management software and CRM systems to efficiently manage technical tasks.
• Work hand-in-hand with the engineering and product teams to ensure customer feedback drives ongoing product enhancements.
• Stay sharp by participating in regular training sessions focused on new products, updates, and troubleshooting methods.
• Showcase our products and provide customer support at trade shows and training events.

What you’ll need:

• Bachelor’s degree in Electrical Engineering or a related field
• At least 6 months of experience as an electrical support technician, ideally with solar systems or energy storage devices.
• Solid grasp of residential battery products and installation configurations, along with the related technical support requirements.
• Fluent in English, both written and spoken.

Ready to take your expertise to the next level? Apply now and join a team of innovators in the renewable energy sector. We’re excited to see how you can make a difference!


 

 

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